The handbook, conversational
Employees ask in plain language; the agent answers from your current policies with the citation attached — PTO math, benefits windows, parental leave, all grounded.
The HR pack answers policy questions from your handbook with citations, takes confidential case intake with strict data boundaries, and routes to the right HR partner — trust built in, not bolted on.
Connects to Workday · Bamboo HR · ServiceNow — plus anything with an API
Not a blank canvas — a working role with default goals, allowed tools, and the guardrails already on.
Employees ask in plain language; the agent answers from your current policies with the citation attached — PTO math, benefits windows, parental leave, all grounded.
Sensitive reports flow through a confidential intake path: minimal data captured, compensation and health fields locked away from the model, routing straight to the named partner.
Cases classify and route by type and sensitivity — the employee tells the story once, and the HRBP receives it structured.
Searches approved HR knowledge, summarizes supplied context, and drafts a policy-grounded response; it does not create or route cases. Installed from the library, wired to your systems, and run through the same 8-gate chain as everything on Cortex.
HR data is the sharpest test of property-level permissions — compensation, health, and case fields stay locked while the agent answers freely from published policy.
No. Those properties are locked deny-by-default at the ontology level — a read returns a 403 before any model is invoked, no matter how a prompt is phrased.
It enters the confidential intake path: minimal structured capture, immediate routing to the named HR partner, no broad visibility — and a sealed trail that protects everyone involved.
Answers ground in your knowledge base, so updating the policy updates the agent — and every answer cites the policy version used, so you can audit what was said when.
Every HR agent and skill, filterable across the 21,500+ item catalog.
Ten more enterprise role packs — from Service to Field Operations.
Extend the pack or build your own role — no code, full governance.
Individual, Team, and Business — governance included on every plan.
Start a free trial, install the pack, and connect your systems — or bring us one workflow and we'll demo it end to end.