- Retirement income & withdrawal strategy
- Tax: Roth/RRSP, loss harvesting, rule changes
- Estate, insurance & cross-border planning
- Advisor tools: meeting prep, compliance pre-screen
21,500+ skills & agents. Every one governed.
5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.
21,511 governed library items · counted live from the catalog, not a marketing number
Start from a curated collection.
Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.
- Service, Sales & Customer Success
- IT Service Desk, HR & Finance Ops
- Legal Intake, Procurement & Field Ops
- Risk & Compliance
- Inbox triage & email drafting
- Meeting prep, notes & follow-up
- Smart scheduling & daily brief
- Executive assistant orchestration
- Smart claims, actuarial & AML
- Audit, GRC & ESG reporting
- ITAM / ITSM & security operations
- Data & analytics workbenches
Find the skill your team needs.
Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.
1,377 results · agents · “Service”
Self-Service Portal Optimization
Analyzes self-service portal usage patterns, identifies drop-off points, recommends new KB articles, and proposes portal UX improvements to increase adoption.
Service Catalog Optimization
Analyzes service catalog usage patterns, identifies underutilized offerings, and recommends catalog improvements including new services, retirements, and pricing adjustments.
IT Service Continuity Assessment
Assesses IT service continuity readiness by reviewing disaster recovery plans, failover capabilities, RTO/RPO compliance, and conducting tabletop exercises.
Service Request Auto-Fulfillment
Automates fulfillment of standard service requests — access provisioning, software installs, hardware orders — by orchestrating approval flows and backend provisioning tasks.
Monthly Service Review Report
Generates monthly service review reports with SLA achievement trends, breach analysis, customer satisfaction, incident volumes, and improvement action tracking.
SLA/OLA/UC Contract Design
Designs SLA, OLA, and underpinning contract structures with measurable targets, penalty clauses, exclusions, and reporting requirements aligned to service catalog.
SLA Improvement Recommendations
Identifies underperforming services based on SLA data, diagnoses root causes of SLA degradation, and produces targeted improvement recommendations with projected impact.
Service Agent
Searches approved support knowledge and drafts a response or escalation recommendation; it does not update tickets.
IT Service Desk Agent
Triages supplied incident context, searches approved guidance, and drafts a response; it does not run remediation or provision access.
Install is the easy part. Governance comes with it.
Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.
Choose from the catalog
Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.
Wire it to your stack
Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.
Every run through the gates
Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.
Don't see the skill you need?
The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.