- Retirement income & withdrawal strategy
- Tax: Roth/RRSP, loss harvesting, rule changes
- Estate, insurance & cross-border planning
- Advisor tools: meeting prep, compliance pre-screen
21,500+ skills & agents. Every one governed.
5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.
21,511 governed library items · counted live from the catalog, not a marketing number
Start from a curated collection.
Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.
- Service, Sales & Customer Success
- IT Service Desk, HR & Finance Ops
- Legal Intake, Procurement & Field Ops
- Risk & Compliance
- Inbox triage & email drafting
- Meeting prep, notes & follow-up
- Smart scheduling & daily brief
- Executive assistant orchestration
- Smart claims, actuarial & AML
- Audit, GRC & ESG reporting
- ITAM / ITSM & security operations
- Data & analytics workbenches
Find the skill your team needs.
Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.
1,377 results · agents · “Service”
Professional Services: Contracts Administrator Routing Advisor
Routing Advisor template for Contracts Administrator teams in Professional Services. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Salesforce, Workday, Jira.
Professional Services: Contracts Administrator Trend Briefing
Trend Briefing template for Contracts Administrator teams in Professional Services. Summarizes supplied historical data and query results; it does not run a forecasting model. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Salesforce, Workday, Jira.
Professional Services: Contracts Administrator Onboarding Guide
Onboarding Guide template for Contracts Administrator teams in Professional Services. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Salesforce, Workday, Jira.
Professional Services: Contracts Administrator Feedback Summary
Feedback Summary template for Contracts Administrator teams in Professional Services. Summarizes supplied feedback for review; it does not autonomously score sentiment or monitor conversations. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Salesforce, Workday, Jira.
Professional Services: Contracts Administrator Research & Discovery
Research & Discovery template for Contracts Administrator teams in Professional Services. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Salesforce, Workday, Jira.
Professional Services: Contracts Administrator Process Guidance
Process Guidance template for Contracts Administrator teams in Professional Services. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Salesforce, Workday, Jira.
External Attack Surface Mapping
Maps the external attack surface: enumerates subdomains, scans exposed services, checks certificate health, analyzes DNS configuration, and scores overall exposure risk.
Service Availability Monitoring
Monitors service availability in real time, calculates uptime percentages, MTTR, and MTBF metrics, and generates availability reports against agreed service levels.
Availability Report Generator
Generates detailed availability reports with uptime percentages, MTTR, MTBF, and availability trends per service. Includes drill-down into outage causes and impact.
Build Request Portal
Build self-service request portal: form intake, ticket routing, status tracking, email notifications, SLA monitoring.
Change Request Risk Assessment
Evaluates change request risk by analyzing scope, service dependencies, scheduling conflicts, and historical success rates. Generates a risk score and CAB readiness brief.
Change Success Rate Analysis
Analyzes change success and failure rates by change type, team, service, and time period. Identifies patterns in failed changes and recommends process improvements.
CI Relationship Integrity Validator
Validates CI relationships in the CMDB: upstream/downstream dependencies, service mappings, and ownership. Detects orphaned, circular, and stale relationships.
Customer Satisfaction Analysis
Parses CSAT and NPS survey responses using sentiment analysis, identifies improvement areas by service, agent, and category, and generates actionable improvement plans.
IT Demand Management & Prioritization
Analyzes and prioritizes incoming IT demand — projects, enhancements, service requests — against available capacity, business value, and strategic alignment.
Broker Performance Scorecard
Generate comprehensive broker/agent scorecards: production, profitability, retention, service metrics.
Manage SOC Reports
Manage SOC 1 and SOC 2 report processes including scope definition, control description preparation, complementary user entity control mapping, and subservice organization monitoring.
Auto-Classify & Route Incidents
Analyzes incident details using Cortex AI patterns, classifies priority (P1-P4), identifies affected service, and routes to the optimal assignment group with SLA tracking.
Major Incident Declaration
Declares a major incident, activates the war room, assembles the response team based on affected services, and initiates the major incident management process.
Operations Dashboard Creator
Creates real-time operations dashboards with service health, performance KPIs, incident status, change calendar, and capacity metrics in a unified command center view.
Design BPMN Workflow
Full BPMN 2.0 workflow: swim lanes, human tasks, service tasks, gateways, timers, error handling, deployment to engine.
Value Policy Liabilities
Value policy liabilities under IFRS 17 / ASPE with CSM calculation. Computes fulfilment cash flows, risk adjustment, and contractual service margin for insurance contract groups.
File Quality Audit Engine
Comprehensive claims file quality audit using AI analysis. Scores decision quality, documentation completeness, timeliness compliance, customer service quality, regulatory adherence, and generates coaching feedback with specific file references.
Infrastructure Hardening Audit
Automated infrastructure hardening audit -- CIS benchmark compliance, OS hardening, service configuration, unnecessary services, default credentials, and hardening score.
Install is the easy part. Governance comes with it.
Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.
Choose from the catalog
Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.
Wire it to your stack
Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.
Every run through the gates
Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.
Don't see the skill you need?
The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.