Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 governed library items · counted live from the catalog, not a marketing number

Agent Studio
skills
Search KBCreate ticketSend email add
Publishedv4 · reliability 96
Where is order #4471?
Shipped, arriving Thursday.tools: Search KB · $0.004
studio ▸ build → publish → chat-test
Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

agent

Telecommunications: Customer Retention Compliance Checker

Compliance Checker template for Customer Retention teams in Telecommunications. Evaluates supplied context against applicable policy and prepares review findings. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionCompliance Checker
agent

Telecommunications: Customer Retention Risk Assessment

Risk Assessment template for Customer Retention teams in Telecommunications. Assesses a supplied entity or transaction against policy thresholds and explains the result. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionRisk Assessment
agent

Telecommunications: Customer Retention Reconciliation Brief

Reconciliation Brief template for Customer Retention teams in Telecommunications. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionReconciliation Brief
agent

Telecommunications: Customer Retention Exception Review

Exception Review template for Customer Retention teams in Telecommunications. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionException Review
agent

Telecommunications: Customer Retention On-demand Reporting & Insights

On-demand Reporting & Insights template for Customer Retention teams in Telecommunications. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionOn-demand Reporting & Insights
agent

Telecommunications: Customer Retention Decision Support

Decision Support template for Customer Retention teams in Telecommunications. Assesses supplied context and drafts a recommendation for a person to review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionDecision Support
agent

Telecommunications: Customer Retention Routing Advisor

Routing Advisor template for Customer Retention teams in Telecommunications. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionRouting Advisor
agent

Telecommunications: Customer Retention Trend Briefing

Trend Briefing template for Customer Retention teams in Telecommunications. Summarizes supplied historical data and query results; it does not run a forecasting model. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionTrend Briefing
agent

Telecommunications: Customer Retention Onboarding Guide

Onboarding Guide template for Customer Retention teams in Telecommunications. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionOnboarding Guide
agent

Telecommunications: Customer Retention Feedback Summary

Feedback Summary template for Customer Retention teams in Telecommunications. Summarizes supplied feedback for review; it does not autonomously score sentiment or monitor conversations. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionFeedback Summary
agent

Telecommunications: Customer Retention Research & Discovery

Research & Discovery template for Customer Retention teams in Telecommunications. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionResearch & Discovery
agent

Telecommunications: Customer Retention Process Guidance

Process Guidance template for Customer Retention teams in Telecommunications. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCustomer RetentionProcess Guidance
agent

Telecommunications: Capacity Planner Intake Review & Triage

Intake Review & Triage template for Capacity Planner teams in Telecommunications. Summarizes supplied request context and assesses urgency; it does not capture or route work. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerIntake Review & Triage
agent

Telecommunications: Capacity Planner Document Summarizer

Document Summarizer template for Capacity Planner teams in Telecommunications. Condenses supplied documents and threads into a concise brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerDocument Summarizer
agent

Telecommunications: Capacity Planner Q&A Assistant

Q&A Assistant template for Capacity Planner teams in Telecommunications. Searches approved Cortex knowledge and drafts a grounded response for review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerQ&A Assistant
agent

Telecommunications: Capacity Planner Drafting & Generation

Drafting & Generation template for Capacity Planner teams in Telecommunications. Drafts correspondence and responses from supplied context for human review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerDrafting & Generation
agent

Telecommunications: Capacity Planner Record Review

Record Review template for Capacity Planner teams in Telecommunications. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerRecord Review
agent

Telecommunications: Capacity Planner Data Query & Summary

Data Query & Summary template for Capacity Planner teams in Telecommunications. Runs a governed read query and summarizes the returned records; it does not write source data. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerData Query & Summary
agent

Telecommunications: Capacity Planner Compliance Checker

Compliance Checker template for Capacity Planner teams in Telecommunications. Evaluates supplied context against applicable policy and prepares review findings. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerCompliance Checker
agent

Telecommunications: Capacity Planner Risk Assessment

Risk Assessment template for Capacity Planner teams in Telecommunications. Assesses a supplied entity or transaction against policy thresholds and explains the result. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerRisk Assessment
agent

Telecommunications: Capacity Planner Reconciliation Brief

Reconciliation Brief template for Capacity Planner teams in Telecommunications. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerReconciliation Brief
agent

Telecommunications: Capacity Planner Exception Review

Exception Review template for Capacity Planner teams in Telecommunications. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerException Review
agent

Telecommunications: Capacity Planner On-demand Reporting & Insights

On-demand Reporting & Insights template for Capacity Planner teams in Telecommunications. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerOn-demand Reporting & Insights
agent

Telecommunications: Capacity Planner Decision Support

Decision Support template for Capacity Planner teams in Telecommunications. Assesses supplied context and drafts a recommendation for a person to review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsCapacity PlannerDecision Support
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS