Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 governed library items · counted live from the catalog, not a marketing number

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Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

agent

Telecommunications: Billing Analyst Routing Advisor

Routing Advisor template for Billing Analyst teams in Telecommunications. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsBilling AnalystRouting Advisor
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Telecommunications: Billing Analyst Trend Briefing

Trend Briefing template for Billing Analyst teams in Telecommunications. Summarizes supplied historical data and query results; it does not run a forecasting model. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsBilling AnalystTrend Briefing
agent

Telecommunications: Billing Analyst Onboarding Guide

Onboarding Guide template for Billing Analyst teams in Telecommunications. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsBilling AnalystOnboarding Guide
agent

Telecommunications: Billing Analyst Feedback Summary

Feedback Summary template for Billing Analyst teams in Telecommunications. Summarizes supplied feedback for review; it does not autonomously score sentiment or monitor conversations. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsBilling AnalystFeedback Summary
agent

Telecommunications: Billing Analyst Research & Discovery

Research & Discovery template for Billing Analyst teams in Telecommunications. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsBilling AnalystResearch & Discovery
agent

Telecommunications: Billing Analyst Process Guidance

Process Guidance template for Billing Analyst teams in Telecommunications. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsBilling AnalystProcess Guidance
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Telecommunications: Field Technician Dispatch Intake Review & Triage

Intake Review & Triage template for Field Technician Dispatch teams in Telecommunications. Summarizes supplied request context and assesses urgency; it does not capture or route work. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchIntake Review & Triage
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Telecommunications: Field Technician Dispatch Document Summarizer

Document Summarizer template for Field Technician Dispatch teams in Telecommunications. Condenses supplied documents and threads into a concise brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchDocument Summarizer
agent

Telecommunications: Field Technician Dispatch Q&A Assistant

Q&A Assistant template for Field Technician Dispatch teams in Telecommunications. Searches approved Cortex knowledge and drafts a grounded response for review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchQ&A Assistant
agent

Telecommunications: Field Technician Dispatch Drafting & Generation

Drafting & Generation template for Field Technician Dispatch teams in Telecommunications. Drafts correspondence and responses from supplied context for human review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchDrafting & Generation
agent

Telecommunications: Field Technician Dispatch Record Review

Record Review template for Field Technician Dispatch teams in Telecommunications. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchRecord Review
agent

Telecommunications: Field Technician Dispatch Data Query & Summary

Data Query & Summary template for Field Technician Dispatch teams in Telecommunications. Runs a governed read query and summarizes the returned records; it does not write source data. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchData Query & Summary
agent

Telecommunications: Field Technician Dispatch Compliance Checker

Compliance Checker template for Field Technician Dispatch teams in Telecommunications. Evaluates supplied context against applicable policy and prepares review findings. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchCompliance Checker
agent

Telecommunications: Field Technician Dispatch Risk Assessment

Risk Assessment template for Field Technician Dispatch teams in Telecommunications. Assesses a supplied entity or transaction against policy thresholds and explains the result. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchRisk Assessment
agent

Telecommunications: Field Technician Dispatch Reconciliation Brief

Reconciliation Brief template for Field Technician Dispatch teams in Telecommunications. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchReconciliation Brief
agent

Telecommunications: Field Technician Dispatch Exception Review

Exception Review template for Field Technician Dispatch teams in Telecommunications. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchException Review
agent

Telecommunications: Field Technician Dispatch On-demand Reporting & Insights

On-demand Reporting & Insights template for Field Technician Dispatch teams in Telecommunications. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchOn-demand Reporting & Insights
agent

Telecommunications: Field Technician Dispatch Decision Support

Decision Support template for Field Technician Dispatch teams in Telecommunications. Assesses supplied context and drafts a recommendation for a person to review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchDecision Support
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Telecommunications: Field Technician Dispatch Routing Advisor

Routing Advisor template for Field Technician Dispatch teams in Telecommunications. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchRouting Advisor
agent

Telecommunications: Field Technician Dispatch Trend Briefing

Trend Briefing template for Field Technician Dispatch teams in Telecommunications. Summarizes supplied historical data and query results; it does not run a forecasting model. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchTrend Briefing
agent

Telecommunications: Field Technician Dispatch Onboarding Guide

Onboarding Guide template for Field Technician Dispatch teams in Telecommunications. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchOnboarding Guide
agent

Telecommunications: Field Technician Dispatch Feedback Summary

Feedback Summary template for Field Technician Dispatch teams in Telecommunications. Summarizes supplied feedback for review; it does not autonomously score sentiment or monitor conversations. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchFeedback Summary
agent

Telecommunications: Field Technician Dispatch Research & Discovery

Research & Discovery template for Field Technician Dispatch teams in Telecommunications. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchResearch & Discovery
agent

Telecommunications: Field Technician Dispatch Process Guidance

Process Guidance template for Field Technician Dispatch teams in Telecommunications. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include Amdocs, Netcracker, ServiceNow.

TelecommunicationsField Technician DispatchProcess Guidance
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS