Wealth & Retirement · 121 skills
- Retirement income & withdrawal strategy
- Tax: Roth/RRSP, loss harvesting, rule changes
- Estate, insurance & cross-border planning
- Advisor tools: meeting prep, compliance pre-screen
Agent Library
21,500+ skills & agents. Every one governed.
5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.
21,511 governed library items · counted live from the catalog, not a marketing number
Agent Studio
skills
Search KBCreate ticketSend email add
Publishedv4 · reliability 96
Where is order #4471?
Shipped, arriving Thursday.tools: Search KB · $0.004
studio ▸ build → publish → chat-test
Collections
Start from a curated collection.
Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.
Enterprise Role Packs · 11 roles
- Service, Sales & Customer Success
- IT Service Desk, HR & Finance Ops
- Legal Intake, Procurement & Field Ops
- Risk & Compliance
Productivity Pack · 9 agents
- Inbox triage & email drafting
- Meeting prep, notes & follow-up
- Smart scheduling & daily brief
- Executive assistant orchestration
Gene collection · 630 agents
- Smart claims, actuarial & AML
- Audit, GRC & ESG reporting
- ITAM / ITSM & security operations
- Data & analytics workbenches
Browse the library
Find the skill your team needs.
Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.
All industriesInsuranceBanking & Capital MarketsHealthcare & Hospital AdminLegal ServicesIT Service ManagementHuman ResourcesFinance & AccountingSalesMarketingCustomer SupportSupply Chain & LogisticsManufacturingRetail & E-commerceReal EstateEducationGovernment & Public SectorEnergy & UtilitiesTelecommunicationsPharmaceutical & Life SciencesHospitality & TravelConstruction & EngineeringAutomotiveCybersecurityProfessional Services
648 results · IT Service Management · skills · “Service”
Summarize supplied request context — Service Desk Agent, IT Service Management
Summarize supplied request context for Service Desk Agent teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess urgency and risk — Service Desk Agent, IT Service Management
Assess urgency and risk for Service Desk Agent teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend a review priority — Service Desk Agent, IT Service Management
Recommend a review priority for Service Desk Agent teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Condense supplied content — Service Desk Agent, IT Service Management
Condense supplied content for Service Desk Agent teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface key points — Service Desk Agent, IT Service Management
Surface key points for Service Desk Agent teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Produce a concise brief — Service Desk Agent, IT Service Management
Produce a concise brief for Service Desk Agent teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved knowledge — Service Desk Agent, IT Service Management
Search approved knowledge for Service Desk Agent teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a grounded response — Service Desk Agent, IT Service Management
Draft a grounded response for Service Desk Agent teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a review-ready answer — Service Desk Agent, IT Service Management
Prepare a review-ready answer for Service Desk Agent teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft from supplied context — Service Desk Agent, IT Service Management
Draft from supplied context for Service Desk Agent teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Follow configured behavior guidance — Service Desk Agent, IT Service Management
Follow configured behavior guidance for Service Desk Agent teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare copy for revision — Service Desk Agent, IT Service Management
Prepare copy for revision for Service Desk Agent teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize a supplied record — Service Desk Agent, IT Service Management
Summarize a supplied record for Service Desk Agent teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess possible risk — Service Desk Agent, IT Service Management
Assess possible risk for Service Desk Agent teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Flag items for human review — Service Desk Agent, IT Service Management
Flag items for human review for Service Desk Agent teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Run a parameterized read query — Service Desk Agent, IT Service Management
Run a parameterized read query for Service Desk Agent teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize returned records — Service Desk Agent, IT Service Management
Summarize returned records for Service Desk Agent teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a result-set overview — Service Desk Agent, IT Service Management
Prepare a result-set overview for Service Desk Agent teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Check supplied context against policy — Service Desk Agent, IT Service Management
Check supplied context against policy for Service Desk Agent teams in IT Service Management, delivered by the Compliance Checker pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface potential policy issues — Service Desk Agent, IT Service Management
Surface potential policy issues for Service Desk Agent teams in IT Service Management, delivered by the Compliance Checker pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend review items — Service Desk Agent, IT Service Management
Recommend review items for Service Desk Agent teams in IT Service Management, delivered by the Compliance Checker pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess supplied risk context — Service Desk Agent, IT Service Management
Assess supplied risk context for Service Desk Agent teams in IT Service Management, delivered by the Risk Assessment pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Explain assessment drivers — Service Desk Agent, IT Service Management
Explain assessment drivers for Service Desk Agent teams in IT Service Management, delivered by the Risk Assessment pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend human review — Service Desk Agent, IT Service Management
Recommend human review for Service Desk Agent teams in IT Service Management, delivered by the Risk Assessment pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Governed by default
Install is the easy part. Governance comes with it.
Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.
Choose from the catalog
Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.
Wire it to your stack
Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.
Every run through the gates
Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.
Don't see the skill you need?
The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.