Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 governed library items · counted live from the catalog, not a marketing number

Agent Studio
skills
Search KBCreate ticketSend email add
Publishedv4 · reliability 96
Where is order #4471?
Shipped, arriving Thursday.tools: Search KB · $0.004
studio ▸ build → publish → chat-test
Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

agent

IT Service Management: Release Manager Routing Advisor

Routing Advisor template for Release Manager teams in IT Service Management. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementRelease ManagerRouting Advisor
agent

IT Service Management: Release Manager Trend Briefing

Trend Briefing template for Release Manager teams in IT Service Management. Summarizes supplied historical data and query results; it does not run a forecasting model. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementRelease ManagerTrend Briefing
agent

IT Service Management: Release Manager Onboarding Guide

Onboarding Guide template for Release Manager teams in IT Service Management. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementRelease ManagerOnboarding Guide
agent

IT Service Management: Release Manager Feedback Summary

Feedback Summary template for Release Manager teams in IT Service Management. Summarizes supplied feedback for review; it does not autonomously score sentiment or monitor conversations. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementRelease ManagerFeedback Summary
agent

IT Service Management: Release Manager Research & Discovery

Research & Discovery template for Release Manager teams in IT Service Management. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementRelease ManagerResearch & Discovery
agent

IT Service Management: Release Manager Process Guidance

Process Guidance template for Release Manager teams in IT Service Management. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementRelease ManagerProcess Guidance
agent

IT Service Management: Site Reliability Engineer Intake Review & Triage

Intake Review & Triage template for Site Reliability Engineer teams in IT Service Management. Summarizes supplied request context and assesses urgency; it does not capture or route work. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerIntake Review & Triage
agent

IT Service Management: Site Reliability Engineer Document Summarizer

Document Summarizer template for Site Reliability Engineer teams in IT Service Management. Condenses supplied documents and threads into a concise brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerDocument Summarizer
agent

IT Service Management: Site Reliability Engineer Q&A Assistant

Q&A Assistant template for Site Reliability Engineer teams in IT Service Management. Searches approved Cortex knowledge and drafts a grounded response for review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerQ&A Assistant
agent

IT Service Management: Site Reliability Engineer Drafting & Generation

Drafting & Generation template for Site Reliability Engineer teams in IT Service Management. Drafts correspondence and responses from supplied context for human review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerDrafting & Generation
agent

IT Service Management: Site Reliability Engineer Record Review

Record Review template for Site Reliability Engineer teams in IT Service Management. Summarizes a supplied record and assesses possible risk or ambiguity; it does not apply system labels. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerRecord Review
agent

IT Service Management: Site Reliability Engineer Data Query & Summary

Data Query & Summary template for Site Reliability Engineer teams in IT Service Management. Runs a governed read query and summarizes the returned records; it does not write source data. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerData Query & Summary
agent

IT Service Management: Site Reliability Engineer Compliance Checker

Compliance Checker template for Site Reliability Engineer teams in IT Service Management. Evaluates supplied context against applicable policy and prepares review findings. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerCompliance Checker
agent

IT Service Management: Site Reliability Engineer Risk Assessment

Risk Assessment template for Site Reliability Engineer teams in IT Service Management. Assesses a supplied entity or transaction against policy thresholds and explains the result. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerRisk Assessment
agent

IT Service Management: Site Reliability Engineer Reconciliation Brief

Reconciliation Brief template for Site Reliability Engineer teams in IT Service Management. Queries supplied record data and prepares a discrepancy brief; it does not adjust source records. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerReconciliation Brief
agent

IT Service Management: Site Reliability Engineer Exception Review

Exception Review template for Site Reliability Engineer teams in IT Service Management. Reviews a supplied event or record for risk; it does not watch streams or raise alerts autonomously. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerException Review
agent

IT Service Management: Site Reliability Engineer On-demand Reporting & Insights

On-demand Reporting & Insights template for Site Reliability Engineer teams in IT Service Management. Runs an on-demand read query and summarizes the result; it does not schedule or deliver recurring reports. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerOn-demand Reporting & Insights
agent

IT Service Management: Site Reliability Engineer Decision Support

Decision Support template for Site Reliability Engineer teams in IT Service Management. Assesses supplied context and drafts a recommendation for a person to review. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerDecision Support
agent

IT Service Management: Site Reliability Engineer Routing Advisor

Routing Advisor template for Site Reliability Engineer teams in IT Service Management. Summarizes supplied work and recommends a priority; it does not assign owners or rebalance queues. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerRouting Advisor
agent

IT Service Management: Site Reliability Engineer Trend Briefing

Trend Briefing template for Site Reliability Engineer teams in IT Service Management. Summarizes supplied historical data and query results; it does not run a forecasting model. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerTrend Briefing
agent

IT Service Management: Site Reliability Engineer Onboarding Guide

Onboarding Guide template for Site Reliability Engineer teams in IT Service Management. Searches approved knowledge and drafts onboarding guidance; it does not collect inputs or track completion. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerOnboarding Guide
agent

IT Service Management: Site Reliability Engineer Feedback Summary

Feedback Summary template for Site Reliability Engineer teams in IT Service Management. Summarizes supplied feedback for review; it does not autonomously score sentiment or monitor conversations. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerFeedback Summary
agent

IT Service Management: Site Reliability Engineer Research & Discovery

Research & Discovery template for Site Reliability Engineer teams in IT Service Management. Searches approved Cortex knowledge, summarizes supplied findings, and drafts a research brief. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerResearch & Discovery
agent

IT Service Management: Site Reliability Engineer Process Guidance

Process Guidance template for Site Reliability Engineer teams in IT Service Management. Drafts process guidance from approved knowledge and supplied context; it does not execute steps or coordinate systems. Installing records this template for your tenant; configure a runtime agent and any supported integrations separately. Possible integration contexts include ServiceNow, Jira Service Management, Zendesk.

IT Service ManagementSite Reliability EngineerProcess Guidance
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS