Wealth & Retirement · 121 skills
- Retirement income & withdrawal strategy
- Tax: Roth/RRSP, loss harvesting, rule changes
- Estate, insurance & cross-border planning
- Advisor tools: meeting prep, compliance pre-screen
Agent Library
21,500+ skills & agents. Every one governed.
5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.
21,511 governed library items · counted live from the catalog, not a marketing number
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Shipped, arriving Thursday.tools: Search KB · $0.004
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Start from a curated collection.
Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.
Enterprise Role Packs · 11 roles
- Service, Sales & Customer Success
- IT Service Desk, HR & Finance Ops
- Legal Intake, Procurement & Field Ops
- Risk & Compliance
Productivity Pack · 9 agents
- Inbox triage & email drafting
- Meeting prep, notes & follow-up
- Smart scheduling & daily brief
- Executive assistant orchestration
Gene collection · 630 agents
- Smart claims, actuarial & AML
- Audit, GRC & ESG reporting
- ITAM / ITSM & security operations
- Data & analytics workbenches
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Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.
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648 results · IT Service Management · skills
Search approved knowledge — Service Desk Agent, IT Service Management
Search approved knowledge for Service Desk Agent teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied findings — Service Desk Agent, IT Service Management
Summarize supplied findings for Service Desk Agent teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a research brief — Service Desk Agent, IT Service Management
Draft a research brief for Service Desk Agent teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved process knowledge — Service Desk Agent, IT Service Management
Search approved process knowledge for Service Desk Agent teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied process context — Service Desk Agent, IT Service Management
Summarize supplied process context for Service Desk Agent teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft next-step guidance — Service Desk Agent, IT Service Management
Draft next-step guidance for Service Desk Agent teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied request context — Incident Manager, IT Service Management
Summarize supplied request context for Incident Manager teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess urgency and risk — Incident Manager, IT Service Management
Assess urgency and risk for Incident Manager teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend a review priority — Incident Manager, IT Service Management
Recommend a review priority for Incident Manager teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Condense supplied content — Incident Manager, IT Service Management
Condense supplied content for Incident Manager teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface key points — Incident Manager, IT Service Management
Surface key points for Incident Manager teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Produce a concise brief — Incident Manager, IT Service Management
Produce a concise brief for Incident Manager teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved knowledge — Incident Manager, IT Service Management
Search approved knowledge for Incident Manager teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a grounded response — Incident Manager, IT Service Management
Draft a grounded response for Incident Manager teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a review-ready answer — Incident Manager, IT Service Management
Prepare a review-ready answer for Incident Manager teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft from supplied context — Incident Manager, IT Service Management
Draft from supplied context for Incident Manager teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Follow configured behavior guidance — Incident Manager, IT Service Management
Follow configured behavior guidance for Incident Manager teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare copy for revision — Incident Manager, IT Service Management
Prepare copy for revision for Incident Manager teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize a supplied record — Incident Manager, IT Service Management
Summarize a supplied record for Incident Manager teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess possible risk — Incident Manager, IT Service Management
Assess possible risk for Incident Manager teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Flag items for human review — Incident Manager, IT Service Management
Flag items for human review for Incident Manager teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Run a parameterized read query — Incident Manager, IT Service Management
Run a parameterized read query for Incident Manager teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize returned records — Incident Manager, IT Service Management
Summarize returned records for Incident Manager teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a result-set overview — Incident Manager, IT Service Management
Prepare a result-set overview for Incident Manager teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Governed by default
Install is the easy part. Governance comes with it.
Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.
Choose from the catalog
Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.
Wire it to your stack
Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.
Every run through the gates
Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.
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