Wealth & Retirement · 121 skills
- Retirement income & withdrawal strategy
- Tax: Roth/RRSP, loss harvesting, rule changes
- Estate, insurance & cross-border planning
- Advisor tools: meeting prep, compliance pre-screen
Agent Library
21,500+ skills & agents. Every one governed.
5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.
21,511 governed library items · counted live from the catalog, not a marketing number
Agent Studio
skills
Search KBCreate ticketSend email add
Publishedv4 · reliability 96
Where is order #4471?
Shipped, arriving Thursday.tools: Search KB · $0.004
studio ▸ build → publish → chat-test
Collections
Start from a curated collection.
Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.
Enterprise Role Packs · 11 roles
- Service, Sales & Customer Success
- IT Service Desk, HR & Finance Ops
- Legal Intake, Procurement & Field Ops
- Risk & Compliance
Productivity Pack · 9 agents
- Inbox triage & email drafting
- Meeting prep, notes & follow-up
- Smart scheduling & daily brief
- Executive assistant orchestration
Gene collection · 630 agents
- Smart claims, actuarial & AML
- Audit, GRC & ESG reporting
- ITAM / ITSM & security operations
- Data & analytics workbenches
Browse the library
Find the skill your team needs.
Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.
All industriesInsuranceBanking & Capital MarketsHealthcare & Hospital AdminLegal ServicesIT Service ManagementHuman ResourcesFinance & AccountingSalesMarketingCustomer SupportSupply Chain & LogisticsManufacturingRetail & E-commerceReal EstateEducationGovernment & Public SectorEnergy & UtilitiesTelecommunicationsPharmaceutical & Life SciencesHospitality & TravelConstruction & EngineeringAutomotiveCybersecurityProfessional Services
864 results · IT Service Management · “Service”
Summarize supplied work — Major Incident Lead, IT Service Management
Summarize supplied work for Major Incident Lead teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess priority and risk — Major Incident Lead, IT Service Management
Assess priority and risk for Major Incident Lead teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend a routing decision — Major Incident Lead, IT Service Management
Recommend a routing decision for Major Incident Lead teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Query supplied historical data — Major Incident Lead, IT Service Management
Query supplied historical data for Major Incident Lead teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize observed trends — Major Incident Lead, IT Service Management
Summarize observed trends for Major Incident Lead teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare questions for forecast review — Major Incident Lead, IT Service Management
Prepare questions for forecast review for Major Incident Lead teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved onboarding knowledge — Major Incident Lead, IT Service Management
Search approved onboarding knowledge for Major Incident Lead teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft step-by-step guidance — Major Incident Lead, IT Service Management
Draft step-by-step guidance for Major Incident Lead teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a review checklist — Major Incident Lead, IT Service Management
Prepare a review checklist for Major Incident Lead teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied feedback — Major Incident Lead, IT Service Management
Summarize supplied feedback for Major Incident Lead teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface recurring points — Major Incident Lead, IT Service Management
Surface recurring points for Major Incident Lead teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare follow-up questions — Major Incident Lead, IT Service Management
Prepare follow-up questions for Major Incident Lead teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved knowledge — Major Incident Lead, IT Service Management
Search approved knowledge for Major Incident Lead teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied findings — Major Incident Lead, IT Service Management
Summarize supplied findings for Major Incident Lead teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a research brief — Major Incident Lead, IT Service Management
Draft a research brief for Major Incident Lead teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved process knowledge — Major Incident Lead, IT Service Management
Search approved process knowledge for Major Incident Lead teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied process context — Major Incident Lead, IT Service Management
Summarize supplied process context for Major Incident Lead teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft next-step guidance — Major Incident Lead, IT Service Management
Draft next-step guidance for Major Incident Lead teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied request context — Request Fulfilment, IT Service Management
Summarize supplied request context for Request Fulfilment teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess urgency and risk — Request Fulfilment, IT Service Management
Assess urgency and risk for Request Fulfilment teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend a review priority — Request Fulfilment, IT Service Management
Recommend a review priority for Request Fulfilment teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Condense supplied content — Request Fulfilment, IT Service Management
Condense supplied content for Request Fulfilment teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface key points — Request Fulfilment, IT Service Management
Surface key points for Request Fulfilment teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Produce a concise brief — Request Fulfilment, IT Service Management
Produce a concise brief for Request Fulfilment teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Governed by default
Install is the easy part. Governance comes with it.
Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.
Choose from the catalog
Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.
Wire it to your stack
Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.
Every run through the gates
Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.
Don't see the skill you need?
The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.