Wealth & Retirement · 121 skills
- Retirement income & withdrawal strategy
- Tax: Roth/RRSP, loss harvesting, rule changes
- Estate, insurance & cross-border planning
- Advisor tools: meeting prep, compliance pre-screen
Agent Library
21,500+ skills & agents. Every one governed.
5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.
21,511 governed library items · counted live from the catalog, not a marketing number
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Shipped, arriving Thursday.tools: Search KB · $0.004
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Collections
Start from a curated collection.
Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.
Enterprise Role Packs · 11 roles
- Service, Sales & Customer Success
- IT Service Desk, HR & Finance Ops
- Legal Intake, Procurement & Field Ops
- Risk & Compliance
Productivity Pack · 9 agents
- Inbox triage & email drafting
- Meeting prep, notes & follow-up
- Smart scheduling & daily brief
- Executive assistant orchestration
Gene collection · 630 agents
- Smart claims, actuarial & AML
- Audit, GRC & ESG reporting
- ITAM / ITSM & security operations
- Data & analytics workbenches
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Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.
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648 results · IT Service Management · skills
Query supplied record data — Service Desk Agent, IT Service Management
Query supplied record data for Service Desk Agent teams in IT Service Management, delivered by the Reconciliation Brief pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize potential discrepancies — Service Desk Agent, IT Service Management
Summarize potential discrepancies for Service Desk Agent teams in IT Service Management, delivered by the Reconciliation Brief pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a reconciliation brief — Service Desk Agent, IT Service Management
Prepare a reconciliation brief for Service Desk Agent teams in IT Service Management, delivered by the Reconciliation Brief pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess a supplied exception — Service Desk Agent, IT Service Management
Assess a supplied exception for Service Desk Agent teams in IT Service Management, delivered by the Exception Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize the assessment — Service Desk Agent, IT Service Management
Summarize the assessment for Service Desk Agent teams in IT Service Management, delivered by the Exception Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend follow-up review — Service Desk Agent, IT Service Management
Recommend follow-up review for Service Desk Agent teams in IT Service Management, delivered by the Exception Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Run an on-demand read query — Service Desk Agent, IT Service Management
Run an on-demand read query for Service Desk Agent teams in IT Service Management, delivered by the On-demand Reporting & Insights pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize query results — Service Desk Agent, IT Service Management
Summarize query results for Service Desk Agent teams in IT Service Management, delivered by the On-demand Reporting & Insights pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Highlight supplied exceptions — Service Desk Agent, IT Service Management
Highlight supplied exceptions for Service Desk Agent teams in IT Service Management, delivered by the On-demand Reporting & Insights pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess supplied context — Service Desk Agent, IT Service Management
Assess supplied context for Service Desk Agent teams in IT Service Management, delivered by the Decision Support pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a recommended response — Service Desk Agent, IT Service Management
Draft a recommended response for Service Desk Agent teams in IT Service Management, delivered by the Decision Support pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare rationale for review — Service Desk Agent, IT Service Management
Prepare rationale for review for Service Desk Agent teams in IT Service Management, delivered by the Decision Support pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied work — Service Desk Agent, IT Service Management
Summarize supplied work for Service Desk Agent teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess priority and risk — Service Desk Agent, IT Service Management
Assess priority and risk for Service Desk Agent teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend a routing decision — Service Desk Agent, IT Service Management
Recommend a routing decision for Service Desk Agent teams in IT Service Management, delivered by the Routing Advisor pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Query supplied historical data — Service Desk Agent, IT Service Management
Query supplied historical data for Service Desk Agent teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize observed trends — Service Desk Agent, IT Service Management
Summarize observed trends for Service Desk Agent teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare questions for forecast review — Service Desk Agent, IT Service Management
Prepare questions for forecast review for Service Desk Agent teams in IT Service Management, delivered by the Trend Briefing pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved onboarding knowledge — Service Desk Agent, IT Service Management
Search approved onboarding knowledge for Service Desk Agent teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft step-by-step guidance — Service Desk Agent, IT Service Management
Draft step-by-step guidance for Service Desk Agent teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a review checklist — Service Desk Agent, IT Service Management
Prepare a review checklist for Service Desk Agent teams in IT Service Management, delivered by the Onboarding Guide pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied feedback — Service Desk Agent, IT Service Management
Summarize supplied feedback for Service Desk Agent teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface recurring points — Service Desk Agent, IT Service Management
Surface recurring points for Service Desk Agent teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare follow-up questions — Service Desk Agent, IT Service Management
Prepare follow-up questions for Service Desk Agent teams in IT Service Management, delivered by the Feedback Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Governed by default
Install is the easy part. Governance comes with it.
Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.
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Every run through the gates
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