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21,500+ skills & agents. Every one governed.
5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.
21,511 governed library items · counted live from the catalog, not a marketing number
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Find the skill your team needs.
Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.
648 results · IT Service Management · skills
Search approved knowledge — Asset Manager, IT Service Management
Search approved knowledge for Asset Manager teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied findings — Asset Manager, IT Service Management
Summarize supplied findings for Asset Manager teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a research brief — Asset Manager, IT Service Management
Draft a research brief for Asset Manager teams in IT Service Management, delivered by the Research & Discovery pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved process knowledge — Asset Manager, IT Service Management
Search approved process knowledge for Asset Manager teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied process context — Asset Manager, IT Service Management
Summarize supplied process context for Asset Manager teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft next-step guidance — Asset Manager, IT Service Management
Draft next-step guidance for Asset Manager teams in IT Service Management, delivered by the Process Guidance pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize supplied request context — Knowledge Manager, IT Service Management
Summarize supplied request context for Knowledge Manager teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess urgency and risk — Knowledge Manager, IT Service Management
Assess urgency and risk for Knowledge Manager teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Recommend a review priority — Knowledge Manager, IT Service Management
Recommend a review priority for Knowledge Manager teams in IT Service Management, delivered by the Intake Review & Triage pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Condense supplied content — Knowledge Manager, IT Service Management
Condense supplied content for Knowledge Manager teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Surface key points — Knowledge Manager, IT Service Management
Surface key points for Knowledge Manager teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Produce a concise brief — Knowledge Manager, IT Service Management
Produce a concise brief for Knowledge Manager teams in IT Service Management, delivered by the Document Summarizer pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Search approved knowledge — Knowledge Manager, IT Service Management
Search approved knowledge for Knowledge Manager teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft a grounded response — Knowledge Manager, IT Service Management
Draft a grounded response for Knowledge Manager teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a review-ready answer — Knowledge Manager, IT Service Management
Prepare a review-ready answer for Knowledge Manager teams in IT Service Management, delivered by the Q&A Assistant pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Draft from supplied context — Knowledge Manager, IT Service Management
Draft from supplied context for Knowledge Manager teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Follow configured behavior guidance — Knowledge Manager, IT Service Management
Follow configured behavior guidance for Knowledge Manager teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare copy for revision — Knowledge Manager, IT Service Management
Prepare copy for revision for Knowledge Manager teams in IT Service Management, delivered by the Drafting & Generation pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize a supplied record — Knowledge Manager, IT Service Management
Summarize a supplied record for Knowledge Manager teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Assess possible risk — Knowledge Manager, IT Service Management
Assess possible risk for Knowledge Manager teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Flag items for human review — Knowledge Manager, IT Service Management
Flag items for human review for Knowledge Manager teams in IT Service Management, delivered by the Record Review pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Run a parameterized read query — Knowledge Manager, IT Service Management
Run a parameterized read query for Knowledge Manager teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Summarize returned records — Knowledge Manager, IT Service Management
Summarize returned records for Knowledge Manager teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Prepare a result-set overview — Knowledge Manager, IT Service Management
Prepare a result-set overview for Knowledge Manager teams in IT Service Management, delivered by the Data Query & Summary pattern from supplied context. ServiceNow and Jira Service Management are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.
Install is the easy part. Governance comes with it.
Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.
Choose from the catalog
Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.
Wire it to your stack
Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.
Every run through the gates
Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.
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