Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 governed library items · counted live from the catalog, not a marketing number

Agent Studio
skills
Search KBCreate ticketSend email add
Publishedv4 · reliability 96
Where is order #4471?
Shipped, arriving Thursday.tools: Search KB · $0.004
studio ▸ build → publish → chat-test
Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

skill

Summarize a supplied record — Workforce Planner, Customer Support

Summarize a supplied record for Workforce Planner teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerRecord Review
skill

Assess possible risk — Workforce Planner, Customer Support

Assess possible risk for Workforce Planner teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerRecord Review
skill

Flag items for human review — Workforce Planner, Customer Support

Flag items for human review for Workforce Planner teams in Customer Support, delivered by the Record Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerRecord Review
skill

Run a parameterized read query — Workforce Planner, Customer Support

Run a parameterized read query for Workforce Planner teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerData Query & Summary
skill

Summarize returned records — Workforce Planner, Customer Support

Summarize returned records for Workforce Planner teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerData Query & Summary
skill

Prepare a result-set overview — Workforce Planner, Customer Support

Prepare a result-set overview for Workforce Planner teams in Customer Support, delivered by the Data Query & Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerData Query & Summary
skill

Check supplied context against policy — Workforce Planner, Customer Support

Check supplied context against policy for Workforce Planner teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerCompliance Checker
skill

Surface potential policy issues — Workforce Planner, Customer Support

Surface potential policy issues for Workforce Planner teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerCompliance Checker
skill

Recommend review items — Workforce Planner, Customer Support

Recommend review items for Workforce Planner teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerCompliance Checker
skill

Assess supplied risk context — Workforce Planner, Customer Support

Assess supplied risk context for Workforce Planner teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerRisk Assessment
skill

Explain assessment drivers — Workforce Planner, Customer Support

Explain assessment drivers for Workforce Planner teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerRisk Assessment
skill

Recommend human review — Workforce Planner, Customer Support

Recommend human review for Workforce Planner teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerRisk Assessment
skill

Query supplied record data — Workforce Planner, Customer Support

Query supplied record data for Workforce Planner teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerReconciliation Brief
skill

Summarize potential discrepancies — Workforce Planner, Customer Support

Summarize potential discrepancies for Workforce Planner teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerReconciliation Brief
skill

Prepare a reconciliation brief — Workforce Planner, Customer Support

Prepare a reconciliation brief for Workforce Planner teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerReconciliation Brief
skill

Assess a supplied exception — Workforce Planner, Customer Support

Assess a supplied exception for Workforce Planner teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerException Review
skill

Summarize the assessment — Workforce Planner, Customer Support

Summarize the assessment for Workforce Planner teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerException Review
skill

Recommend follow-up review — Workforce Planner, Customer Support

Recommend follow-up review for Workforce Planner teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerException Review
skill

Run an on-demand read query — Workforce Planner, Customer Support

Run an on-demand read query for Workforce Planner teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerOn-demand Reporting & Insights
skill

Summarize query results — Workforce Planner, Customer Support

Summarize query results for Workforce Planner teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerOn-demand Reporting & Insights
skill

Highlight supplied exceptions — Workforce Planner, Customer Support

Highlight supplied exceptions for Workforce Planner teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerOn-demand Reporting & Insights
skill

Assess supplied context — Workforce Planner, Customer Support

Assess supplied context for Workforce Planner teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerDecision Support
skill

Draft a recommended response — Workforce Planner, Customer Support

Draft a recommended response for Workforce Planner teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerDecision Support
skill

Prepare rationale for review — Workforce Planner, Customer Support

Prepare rationale for review for Workforce Planner teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportWorkforce PlannerDecision Support
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS