Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 governed library items · counted live from the catalog, not a marketing number

Agent Studio
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Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

skill

Check supplied context against policy — Voice of Customer Analyst, Customer Support

Check supplied context against policy for Voice of Customer Analyst teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystCompliance Checker
skill

Surface potential policy issues — Voice of Customer Analyst, Customer Support

Surface potential policy issues for Voice of Customer Analyst teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystCompliance Checker
skill

Recommend review items — Voice of Customer Analyst, Customer Support

Recommend review items for Voice of Customer Analyst teams in Customer Support, delivered by the Compliance Checker pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystCompliance Checker
skill

Assess supplied risk context — Voice of Customer Analyst, Customer Support

Assess supplied risk context for Voice of Customer Analyst teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystRisk Assessment
skill

Explain assessment drivers — Voice of Customer Analyst, Customer Support

Explain assessment drivers for Voice of Customer Analyst teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystRisk Assessment
skill

Recommend human review — Voice of Customer Analyst, Customer Support

Recommend human review for Voice of Customer Analyst teams in Customer Support, delivered by the Risk Assessment pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystRisk Assessment
skill

Query supplied record data — Voice of Customer Analyst, Customer Support

Query supplied record data for Voice of Customer Analyst teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystReconciliation Brief
skill

Summarize potential discrepancies — Voice of Customer Analyst, Customer Support

Summarize potential discrepancies for Voice of Customer Analyst teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystReconciliation Brief
skill

Prepare a reconciliation brief — Voice of Customer Analyst, Customer Support

Prepare a reconciliation brief for Voice of Customer Analyst teams in Customer Support, delivered by the Reconciliation Brief pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystReconciliation Brief
skill

Assess a supplied exception — Voice of Customer Analyst, Customer Support

Assess a supplied exception for Voice of Customer Analyst teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystException Review
skill

Summarize the assessment — Voice of Customer Analyst, Customer Support

Summarize the assessment for Voice of Customer Analyst teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystException Review
skill

Recommend follow-up review — Voice of Customer Analyst, Customer Support

Recommend follow-up review for Voice of Customer Analyst teams in Customer Support, delivered by the Exception Review pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystException Review
skill

Run an on-demand read query — Voice of Customer Analyst, Customer Support

Run an on-demand read query for Voice of Customer Analyst teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystOn-demand Reporting & Insights
skill

Summarize query results — Voice of Customer Analyst, Customer Support

Summarize query results for Voice of Customer Analyst teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystOn-demand Reporting & Insights
skill

Highlight supplied exceptions — Voice of Customer Analyst, Customer Support

Highlight supplied exceptions for Voice of Customer Analyst teams in Customer Support, delivered by the On-demand Reporting & Insights pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystOn-demand Reporting & Insights
skill

Assess supplied context — Voice of Customer Analyst, Customer Support

Assess supplied context for Voice of Customer Analyst teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystDecision Support
skill

Draft a recommended response — Voice of Customer Analyst, Customer Support

Draft a recommended response for Voice of Customer Analyst teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystDecision Support
skill

Prepare rationale for review — Voice of Customer Analyst, Customer Support

Prepare rationale for review for Voice of Customer Analyst teams in Customer Support, delivered by the Decision Support pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystDecision Support
skill

Summarize supplied work — Voice of Customer Analyst, Customer Support

Summarize supplied work for Voice of Customer Analyst teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystRouting Advisor
skill

Assess priority and risk — Voice of Customer Analyst, Customer Support

Assess priority and risk for Voice of Customer Analyst teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystRouting Advisor
skill

Recommend a routing decision — Voice of Customer Analyst, Customer Support

Recommend a routing decision for Voice of Customer Analyst teams in Customer Support, delivered by the Routing Advisor pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystRouting Advisor
skill

Query supplied historical data — Voice of Customer Analyst, Customer Support

Query supplied historical data for Voice of Customer Analyst teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystTrend Briefing
skill

Summarize observed trends — Voice of Customer Analyst, Customer Support

Summarize observed trends for Voice of Customer Analyst teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystTrend Briefing
skill

Prepare questions for forecast review — Voice of Customer Analyst, Customer Support

Prepare questions for forecast review for Voice of Customer Analyst teams in Customer Support, delivered by the Trend Briefing pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportVoice of Customer AnalystTrend Briefing
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS