Agent Library

21,500+ skills & agents. Every one governed.

5,814 pre-built agents and 15,654 library skills across 24 industries and 12 roles per industry — installable from the catalog, connected to your systems, and run through the same fail-closed gate chain as everything else on Cortex.

21,511 governed library items · counted live from the catalog, not a marketing number

Agent Studio
skills
Search KBCreate ticketSend email add
Publishedv4 · reliability 96
Where is order #4471?
Shipped, arriving Thursday.tools: Search KB · $0.004
studio ▸ build → publish → chat-test
Collections

Start from a curated collection.

Hand-built suites for the jobs enterprises automate first — every collection ships governed, with policies and audit built in.

Wealth & Retirement · 121 skills
  • Retirement income & withdrawal strategy
  • Tax: Roth/RRSP, loss harvesting, rule changes
  • Estate, insurance & cross-border planning
  • Advisor tools: meeting prep, compliance pre-screen
Enterprise Role Packs · 11 roles
  • Service, Sales & Customer Success
  • IT Service Desk, HR & Finance Ops
  • Legal Intake, Procurement & Field Ops
  • Risk & Compliance
Productivity Pack · 9 agents
  • Inbox triage & email drafting
  • Meeting prep, notes & follow-up
  • Smart scheduling & daily brief
  • Executive assistant orchestration
Gene collection · 630 agents
  • Smart claims, actuarial & AML
  • Audit, GRC & ESG reporting
  • ITAM / ITSM & security operations
  • Data & analytics workbenches
Browse the library

Find the skill your team needs.

Search 21,500+ governed skills and agents, or filter by industry and type — every result installs from the catalog and runs through the same gates.

skill

Search approved onboarding knowledge — Technical Support, Customer Support

Search approved onboarding knowledge for Technical Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportOnboarding Guide
skill

Draft step-by-step guidance — Technical Support, Customer Support

Draft step-by-step guidance for Technical Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportOnboarding Guide
skill

Prepare a review checklist — Technical Support, Customer Support

Prepare a review checklist for Technical Support teams in Customer Support, delivered by the Onboarding Guide pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportOnboarding Guide
skill

Summarize supplied feedback — Technical Support, Customer Support

Summarize supplied feedback for Technical Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportFeedback Summary
skill

Surface recurring points — Technical Support, Customer Support

Surface recurring points for Technical Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportFeedback Summary
skill

Prepare follow-up questions — Technical Support, Customer Support

Prepare follow-up questions for Technical Support teams in Customer Support, delivered by the Feedback Summary pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportFeedback Summary
skill

Search approved knowledge — Technical Support, Customer Support

Search approved knowledge for Technical Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportResearch & Discovery
skill

Summarize supplied findings — Technical Support, Customer Support

Summarize supplied findings for Technical Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportResearch & Discovery
skill

Draft a research brief — Technical Support, Customer Support

Draft a research brief for Technical Support teams in Customer Support, delivered by the Research & Discovery pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportResearch & Discovery
skill

Search approved process knowledge — Technical Support, Customer Support

Search approved process knowledge for Technical Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportProcess Guidance
skill

Summarize supplied process context — Technical Support, Customer Support

Summarize supplied process context for Technical Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportProcess Guidance
skill

Draft next-step guidance — Technical Support, Customer Support

Draft next-step guidance for Technical Support teams in Customer Support, delivered by the Process Guidance pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportTechnical SupportProcess Guidance
skill

Summarize supplied request context — Support Team Lead, Customer Support

Summarize supplied request context for Support Team Lead teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadIntake Review & Triage
skill

Assess urgency and risk — Support Team Lead, Customer Support

Assess urgency and risk for Support Team Lead teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadIntake Review & Triage
skill

Recommend a review priority — Support Team Lead, Customer Support

Recommend a review priority for Support Team Lead teams in Customer Support, delivered by the Intake Review & Triage pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadIntake Review & Triage
skill

Condense supplied content — Support Team Lead, Customer Support

Condense supplied content for Support Team Lead teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDocument Summarizer
skill

Surface key points — Support Team Lead, Customer Support

Surface key points for Support Team Lead teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDocument Summarizer
skill

Produce a concise brief — Support Team Lead, Customer Support

Produce a concise brief for Support Team Lead teams in Customer Support, delivered by the Document Summarizer pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDocument Summarizer
skill

Search approved knowledge — Support Team Lead, Customer Support

Search approved knowledge for Support Team Lead teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadQ&A Assistant
skill

Draft a grounded response — Support Team Lead, Customer Support

Draft a grounded response for Support Team Lead teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadQ&A Assistant
skill

Prepare a review-ready answer — Support Team Lead, Customer Support

Prepare a review-ready answer for Support Team Lead teams in Customer Support, delivered by the Q&A Assistant pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadQ&A Assistant
skill

Draft from supplied context — Support Team Lead, Customer Support

Draft from supplied context for Support Team Lead teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDrafting & Generation
skill

Follow configured behavior guidance — Support Team Lead, Customer Support

Follow configured behavior guidance for Support Team Lead teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDrafting & Generation
skill

Prepare copy for revision — Support Team Lead, Customer Support

Prepare copy for revision for Support Team Lead teams in Customer Support, delivered by the Drafting & Generation pattern from supplied context. Zendesk and Intercom are possible integration contexts that must be configured separately. Runs governed by policy, budgets, and the audit ledger.

Customer SupportSupport Team LeadDrafting & Generation
Governed by default

Install is the easy part. Governance comes with it.

Library agents aren't scripts — they're governed identities. Installing one registers it with an owner, a budget, allowed models and actions, and a place in the audit ledger.

1 · Pick

Choose from the catalog

Filter by your industry and role; every item lists the systems it connects to and the skills it invokes.

2 · Connect

Wire it to your stack

Connectors, MCP servers, and OpenAPI imports — scoped by allowlists and DLP at the gateway.

3 · Run governed

Every run through the gates

Identity, budget, guardrails, policy, oversight — then a signed receipt in the Trust Ledger. On every plan.

Don't see the skill you need?

The visual skill builder ships new skills without code — or tell us what's missing and we'll point you at the closest governed pattern.

Agent Library — 21,500+ skills & agents | Cortex AI OS